Not very professional and definitely would not recommend for booking tours. We sent an email to their "customer relations manager" where we detailed the situation we were in after receiving the request for a feedback and were completely ignored which, I guess, just put the proverbial cherry on the cake. Anyone could gather it was the case from a few comments on tripadvisor. Dun & Bradstreet collects private company financials for more than 23 million companies worldwide. The hotel we stayed at had smelly bedrooms, ridiculous lack of soundproof and flavourless and overcooked food. Address: 333 Rouser Rd Ste 301 Moon Township, PA, 15108-2779 United States. We were put before a very different standard of hospitality. We saw a promotional video from goasiadaytrip on you tube which you may find easily. Other than this, what we found disappointing, and that unfortunately compromised a good deal of the whole experience, was the accommodation we were offered. I would not recommend to anyone going in Vietnam to book through them, just ask the hotel where you're staying in Hanoi. Address: 8402 University Blvd Moon Township, PA, 15108-4203 United States. They are obviously an agent and don't actually manage the tour, but people on the same tour as us (booked the day before, from their hotel) were around $30/50 pp cheaper.
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